Welcome to RockSolidMine ("we," "us," "our," or the "Company"). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our cryptocurrency investment services, website, mobile applications, and related platforms (collectively, the "Services").
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our Services.
We may collect the following types of information:
Full name
Email address
Phone number
Date of birth
Government-issued identification (for KYC/AML compliance)
Proof of address (e.g., utility bills, bank statements)
Tax identification number (where applicable)
Bank account details
Cryptocurrency wallet addresses
Transaction history
Investment preferences
IP address
Browser type & version
Device information (e.g., hardware model, operating system)
Cookies & tracking technologies
Log data (pages visited, time spent, clicks)
Customer support inquiries
Survey responses
Marketing preferences
We use your data for the following purposes:
To provide, maintain, and improve our Services
To verify your identity and comply with legal obligations (KYC/AML)
To process transactions and manage investments
To communicate with you (customer support, updates, security alerts)
To detect and prevent fraud, money laundering, and cybersecurity threats
To personalize user experience and marketing communications
To analyze trends and enhance platform security
We process your personal data based on:
Contractual necessity (to fulfill our Services)
Legal compliance (regulatory requirements like KYC/AML)
Legitimate interest (fraud prevention, security, marketing)
Consent (where required by law)
We may share your information with:
Service Providers: Payment processors, cloud hosting, cybersecurity firms
Regulators & Law Enforcement: When required by law (e.g., tax authorities, anti-fraud agencies)
Business Partners: Affiliates, auditors, legal advisors
Third Parties: In case of mergers, acquisitions, or asset sales
We do not sell your personal data to third-party advertisers.
Your data may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We ensure adequate safeguards (e.g., Standard Contractual Clauses) for such transfers.
We retain your personal data only as long as necessary for:
Compliance with legal obligations
Fraud prevention & security
Business operations
Once no longer needed, we securely delete or anonymize your data.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your data
Restrict or object to processing
Data portability
Withdraw consent (where applicable)
Lodge complaints with a data protection authority
To exercise these rights, contact us at [Insert Contact Email].
We implement industry-standard security measures, including:
Encryption (SSL/TLS)
Multi-factor authentication (MFA)
Regular security audits
Restricted access controls
Despite our efforts, no system is 100% secure. You are responsible for safeguarding your login credentials.
We use cookies to:
Enhance user experience
Analyze traffic
Deliver targeted ads (with your consent)
You can manage cookie preferences via your browser settings.
Our Services may contain links to external websites. We are not responsible for their privacy practices.
Our Services are not intended for users under 18 (or the legal age in your jurisdiction). We do not knowingly collect data from minors.
We may update this Privacy Policy periodically. Changes will be posted on our website with an updated "Last Revised" date. Continued use of our Services constitutes acceptance of the revised policy.